How Do I Access/Use a Shared Email Box?

Created by Grace E Ordona, Modified on Thu, Jan 23 at 11:38 AM by Grace E Ordona

There are 3 possible ways to access and use a shared email box:


1. Outlook Classic (aka "old" Outlook)

  • Shared Mailboxes are in your left navigation page, but you may have to click on the ">" to expand the mailbox.


2. New Outlook

  • Shared Mailboxes are found on the left-hand side as shown below,
  • You may need to click on the ">" to expand "Shared with me" and then find an expand the mailbox you are trying to add.



3. Outlook Online (in a browser)

  • 1. Once in the Outlook browser (https://outlook.office.com), and on the Email section, click on the '...' menu item next to the shared mailbox to see and access the mailbox folders.

  • 2. Type in the email or "username" of the mailbox and select it from the list of options.

  • 3. Click "Open"

  • This will add the Shared Mailbox below "Folders," and you will need to click on the ">" icon next to the shared mailbox to see and access the mailbox folders.



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