There are 3 possible ways to access and use a shared email box:
1. Outlook Classic (aka "old" Outlook)
- Shared Mailboxes are in your left navigation page, but you may have to click on the ">" to expand the mailbox.
2. New Outlook
- Shared Mailboxes are found on the left-hand side as shown below,
- You may need to click on the ">" to expand "Shared with me" and then find an expand the mailbox you are trying to add.
3. Outlook Online (in a browser)
- 1. Once in the Outlook browser (https://outlook.office.com), and on the Email section, click on the '...' menu item next to the shared mailbox to see and access the mailbox folders.
- 2. Type in the email or "username" of the mailbox and select it from the list of options.
- 3. Click "Open"
- This will add the Shared Mailbox below "Folders," and you will need to click on the ">" icon next to the shared mailbox to see and access the mailbox folders.
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